t798 Privacy Policy
Protecting your personal information is our highest priority. This policy clearly describes how we collect, use, and store information.
t798 is a trusted online casino and betting platform in Bangladesh. Protecting the privacy of our platform users is both our legal and ethical responsibility. This Privacy Policy ("Policy") applies to all individuals who use t798's website and services.
This Policy describes what types of personal information t798 collects, how that information is used, who it may be shared with, and what rights you have over your information. By using this platform, you are considered to have given your consent to the terms of this Policy.
Before reading this Policy, please also read our Terms and Conditions and Responsible Gaming page.
1. Types of Information Collected
t798 may collect the following types of information for the purpose of providing its services:
1.1 Information Provided Directly
When you open an account at t798, make a deposit, withdraw funds, or contact us, you directly provide the following information:
- Full name and date of birth
- Email address
- Residential address
- National ID or passport details (for identity verification)
- Financial transaction details (such as bKash, Nagad, Rocket, or bank account information)
- Content of messages or complaints sent to support
1.2 Automatically Collected Information
When you use our platform, certain information is automatically collected for technical reasons:
- IP address and device identifier
- Browser type and version
- List of pages visited and time spent
- Login and logout times (Bangladesh Standard Time, BST)
- Gaming activity and betting history
- Data collected through cookies and similar tracking technologies
2. Purpose of Data Collection
t798 uses your personal information for the following legitimate purposes:
- Account Management: To ensure registration, login, and account security.
- Identity Verification: To prevent fraud, money laundering, and access by minors. (For users aged 21 and above only.)
- Processing Financial Transactions: To complete deposits and withdrawals securely.
- Customer Support: To resolve your questions and complaints promptly.
- Platform Improvement: To enhance the user experience.
- Promotional Communication: To send you offers and bonus information with your consent.
- Legal Compliance: To comply with applicable laws and regulations.
3. Information Sharing and Disclosure
t798 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Trusted third-party service providers for payment processing (bKash, Nagad, Rocket, bank transfers), technical support, and fraud detection may access the minimum necessary information. They are contractually bound to comply with t798's privacy standards.
3.2 Legal Obligations
If disclosure of information is required as part of a court order, a lawful request from a law enforcement agency, or any other legal process, t798 will fulfill that obligation.
3.3 Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified in advance in such cases.
4. Data Security Measures
t798 has adopted industry-standard technical and organizational measures to keep your information secure:
- SSL/TLS Encryption: All information transmitted on the website is transferred through an encrypted connection.
- Data Storage Security: Stored information is kept on secured servers in an encrypted format.
- Access Control: Only authorized personnel can access the necessary information.
- Regular Security Assessments: The platform's security measures are reviewed and tested regularly.
- Two-Factor Authentication: An additional verification layer is used to protect accounts.
If we become aware of any security breach, affected users will be notified as quickly as possible in accordance with applicable law.
5. Cookie Policy
t798's website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the functionality of the platform.
5.1 Types of Cookies Used
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Used to collect information about platform usage, which helps us improve our services.
You can control or disable cookies through your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.
6. Data Retention Period
t798 retains your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by legal obligations.
- Information for active accounts is retained for as long as the account remains active.
- When an account is closed, financial transaction records are kept for a period determined by legal requirements.
- Support-related communications are deleted within a reasonable time after they are no longer relevant.
- Once legal obligations have expired, information is securely deleted or anonymized.
7. User Rights
You have the following rights over your personal information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: You may request that your information be deleted where there is no legal obligation to retain it.
- Right to Restrict Processing: You may request that processing of your information be limited in certain circumstances.
- Right to Withdraw Consent: You may withdraw consent given for promotional communications at any time.
- Right to Lodge a Complaint: If you are dissatisfied with how your information is processed, you may contact us.
To exercise any of the above rights, please contact us by email at: [email protected]. We will process your request as quickly as possible.
8. Protection of Minors
t798's services are for users aged 21 and above only. We do not knowingly collect any information from individuals under the age of 21. The identity verification process helps enforce this rule.
If we become aware that information from someone under 21 has been collected for any reason, that information will be deleted immediately and the associated account will be cancelled.
9. Third-Party Links and Services
t798's platform may sometimes include connections to third-party payment gateways or services. These third parties have their own privacy policies and t798 is not responsible for their data collection practices. We advise you to read the privacy policy of the relevant service.
10. Changes to This Policy
t798 reserves the right to amend this Privacy Policy as needed. If any significant changes are made, we will post a notice on the platform and update the "Last Updated" date at the top of the Policy.
Continued use of the platform after any changes will be considered as your consent to the updated Policy. We advise you to review this page on a regular basis.
11. Contact
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Support available in Bengali 24/7
Our privacy team will respond to your request as quickly as possible after receiving it.
Have More Questions?
Our 24/7 live chat support team is always here for you. Do not hesitate to contact us with any privacy-related concerns.
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